The different perceptions of professional communications
One of Elm’s core service offerings is an operational review. We work with communications teams to identify what’s getting in the way of them doing their best work and what would help them perform more strategically, consistently and sustainably. To…
Changing the Language of Change
“Change is hard.”“People don’t like change.”“Our workforce is change fatigued.” These phrases are so familiar they often pass without question. They appear in leadership conversations, strategy papers and APS Census debriefs year after year. But what if the way we…
- Australian Government, Blog post, Business information, Communications professional, Leadership, Professional development
Lessons from Japan: Patiently getting better outcomes
Last week, I travelled to Japan to meet with the Japanese government and stakeholders for a project I am working on. I haven’t worked in Japan before, but I know the business culture is very different from the laid-back and…
The Prebunking Playbook for Communicators
Every communications professional knows the sinking feeling. You’ve spent weeks crafting clear, evidence-based messaging about a new policy or initiative, only to watch it get twisted into something unrecognisable on social media. By the time you’ve prepared a response, the…
Writing should be a team sport
Everyone in a decision-making role knows the feeling. You open your inbox to find dozens of briefs, emails, and reports competing for your attention. Some are crystal clear, while others are impenetrable walls of text that make you wonder what…
- Australian Government, Communication, Communications professional, Leadership, Professional development
Why do we say yes when we want to say no?
– “Can you just put together a factsheet quickly?” *Internal voice: No. Factsheets are a terrible idea. They’re hard to search, often inaccessible, and no one wants to download anything these days.* “Sure.” ————————————– “We just need a quick 5–10…
Seven lessons in seven years
In 2018, I left the public service. I needed a change—a new challenge, a different rhythm, new scenery. “Start a small business,” they said. “It’ll be easy. You’ll have so much flexibility.” In seven years, running Elm has been anything…
How can we hold our work lightly?
When working in communications, we often put a little piece of ourselves into our work. Your blood, sweat and a few tears into a communication strategy, hours spent on carefully crafted messages, or that presentation that you worked on until…
100 Hours Later: What I Learned from My Internship at Elm Communications
As I near the end of my internship with Elm Communications, I found myself revisiting the very first blog post I wrote at the start of this journey. In that post, I reflected on why I chose to study communications…
- Australian Government, Communication, Communications professional, Professional development, Social media
We unapologetically use AI (and you should too)
There’s been a lot of talk lately—especially in government—about the risks of artificial intelligence (AI) and its impact on the way we work. Questions about privacy, security, and job displacement are valid and important. But amidst all the noise, I…
