What’s the difference between a communications strategy and a communications plan?
People often use communications strategy and communications plan interchangeably. I was recently asked to explain the difference, and while it’s a hot topic in communication circles, here’s my take. They serve distinct purposes and play different roles. Understanding the difference…
Ask yourself: Do I need to be engaging?
Over the past few years, I have seen a trend: engagement for engagement’s sake, or, as I like to call it, fake engagement. Across many government departments, engagement is required for every significant policy or program, for each grant, or…
- Australian Government, Blog post, Communication, Communications professional, Leadership, Professional development
The growing demand for communication services
We are hearing that communication teams are being asked to deliver more than ever. Everyone is being squeezed. Recruitment freezers are popping up across government, and budgets are tight (or non-existent). Teams are increasingly expected to provide expertise across a…
The dark days of 2024 and the team that got me through
Some years are harder than others. You know, the ones where you crawl to the end, counting down until the year is just over. 2024 has been one of those years for me, both personally and professionally. For many reasons,…
- Australian Government, Communication, Communications professional, Culture, Leadership, Team performance
Clarity in purpose for communication teams
Commnication teams need a clear purpose to enable them to demonstrate the value they create for an organisation
Taking an audience perspective
How often do you get so caught up in doing the doing and forget who you are doing it for? No matter how long you have worked in communications, we all fall into this trap at one point or another.…
- Australian Government, Communication Strategy, Communications professional, internal communications, Professional development
You CAN measure internal communications
If you have ever worked in internal communications, you know measuring and reporting on your outcomes can be challenging. You know you should, but it’s haaaaarrrrd. The Gallagher State of the Service report found that 84% of internal communicators want…
Year 6: The best and hardest year yet
Every year, I stop to celebrate Elm’s birthday. It’s a milestone—fifty percent of all small businesses don’t make it to five years. We have now exceeded that. It’s a moment to celebrate the hard work and effort my team and…
- Australian Government, Behavioural science, Blog post, Communications professional, Team performance
Diversity of thinking in your team
This week, I sat down with Elm’s newest team member Amy. When I say new, she has been with us for six months, but we agreed that time has flown by, and it feels like we haven’t had a real…
The #1 way to make your communications team more efficient
In communications, we never have enough resources, time, or capacity to deliver everything that is asked of us or to meet our own expectations. It means we need to be efficient in how we operate. To be efficient, we need.…
