- Australian Government, Blog post, Communication, Communications professional, internal communications, Professional development
Rethinking internal communications for a hybrid world
Distributed workplaces are no longer a temporary adjustment. For many organisations, hybrid work is now the default. People work from home, across multiple offices, and on different schedules. Initially, we thought it was a temporary change, but now it has…
Communication is no longer about messaging. It’s about trust.
Trust in institutions is falling, and communicators are working right at the fault line. Globally, confidence in traditional media and government continues to decline. In Australia, fewer than half of people say they trust the government, and many believe media…
- Australian Government, Blog post, Communication, Communications professional, Leadership, Professional development
AI – Comms’ new and very enthusiastic intern
Spoiler alert: Artificial intelligence is here to stay. It is reshaping how every profession works, but for communications teams, the impact feels particularly personal. Not because AI can now do graphic design, rewrite content or develop a media release, but…
- Australian Government, Blog post, Communication, Communications professional, Professional development
The future for government communications in an AI world
The world we work (and live) in continues to evolve at an unprecedented rate. It’s hard to keep up with all of the changes in our workplaces, let alone what it may mean for our future careers. We’ve been doing…
The different perceptions of professional communications
One of Elm’s core service offerings is an operational review. We work with communications teams to identify what’s getting in the way of them doing their best work and what would help them perform more strategically, consistently and sustainably. To…
Changing the Language of Change
“Change is hard.”“People don’t like change.”“Our workforce is change fatigued.” These phrases are so familiar they often pass without question. They appear in leadership conversations, strategy papers and APS Census debriefs year after year. But what if the way we…
From Doing to Leading: The real shift when you step into SES
We often find ourselves chatting with people in our network about their career journeys – the highs, the lows, and everything in between. As former EL2s, we know firsthand that being a great EL1 doesn’t automatically make you a great…
- Australian Government, Blog post, Business information, Communications professional, Leadership, Professional development
Lessons from Japan: Patiently getting better outcomes
Last week, I travelled to Japan to meet with the Japanese government and stakeholders for a project I am working on. I haven’t worked in Japan before, but I know the business culture is very different from the laid-back and…
The prebunking playbook for communicators
Every communications professional knows the sinking feeling. You’ve spent weeks crafting clear, evidence-based messaging about a new policy or initiative, only to watch it get twisted into something unrecognisable on social media. By the time you’ve prepared a response, the…
Writing should be a team sport
Everyone in a decision-making role knows the feeling. You open your inbox to find dozens of briefs, emails, and reports competing for your attention. Some are crystal clear, while others are impenetrable walls of text that make you wonder what…
