The #1 way to make your communications team more efficient
In communications, we never have enough resources, time, or capacity to deliver everything that is asked of us or to meet our own expectations. It means we need to be efficient in how we operate. To be efficient, we need.…
- Australian Government, Behavioural science, Blog post, Communications professional, Leadership, Team performance
2024 is the year of changing the world – one meeting at a time.
Many departments have values of ‘inclusion’ and ‘collaboration’ and ‘innovation’. And to make this happen they have meetings. And lots of them. Everyone is invited, and we all meet. And talk. And then get up, move to another room, meet…
No strategy, no tactics
In 2024, there is a new communications rule. No strategy, no tactics.
Why your APS census results should mean something
It happens every year. The APS Employee Census results are in. You spend three or four weeks pouring over the results. Dissecting the good and the bad. Debating the internal communications approach. Someone writes the action plan. And… nothing. Silence. The…
- Australian Government, Canberra, Communications professional, Facilitation, Leadership, Team performance
Why being nice doesn’t equal great culture
I was talking to a friend last week about who is finding work particularly challenging at the moment. Everyone she works with is lovely, nice, and great to spend the day with. But the work keeps piling up, and some…
What you need to know as a public servant about the “PWC effect” on small businesses
Like everyone else, I have been watching as more and more stories have come out in recent months about the behaviour of the “Big Four” consultancies. What initially began with the PWC exposé has evolved into a broader public discussion…
Creating respect for our profession
How can communications professionals claim their “seat at the table” and demonstrate their value to an organisation.
Are we respected as communication professionals?
Last week, our intern Nikola asked me if communication professionals are respected in government. I paused before I responded because how do you tell someone just starting out in their career… no. The fact that you have just studied for…
Unconscious biases in communications
We all do it. We all have unconscious biases. What happens is these perceptions translate into your work. In communications, there are a few areas where your biases can translate into impacts on your audience.
Research when you have no money
You don’t need a huge budget to find out what you need to know to create a great communication strategy.