From Doing to Leading: The real shift when you step into SES
We often find ourselves chatting with people in our network about their career journeys – the highs, the lows, and everything in between. As former EL2s, we know firsthand that being a great EL1 doesn’t automatically make you a great…
- Australian Government, Blog post, Business information, Communications professional, Leadership, Professional development
Lessons from Japan: Patiently getting better outcomes
Last week, I travelled to Japan to meet with the Japanese government and stakeholders for a project I am working on. I haven’t worked in Japan before, but I know the business culture is very different from the laid-back and…
The Prebunking Playbook for Communicators
Every communications professional knows the sinking feeling. You’ve spent weeks crafting clear, evidence-based messaging about a new policy or initiative, only to watch it get twisted into something unrecognisable on social media. By the time you’ve prepared a response, the…
Writing should be a team sport
Everyone in a decision-making role knows the feeling. You open your inbox to find dozens of briefs, emails, and reports competing for your attention. Some are crystal clear, while others are impenetrable walls of text that make you wonder what…
- Australian Government, Communication, Communications professional, Leadership, Professional development
Why do we say yes when we want to say no?
– “Can you just put together a factsheet quickly?” *Internal voice: No. Factsheets are a terrible idea. They’re hard to search, often inaccessible, and no one wants to download anything these days.* “Sure.” ————————————– “We just need a quick 5–10…
- Australian Government, Communication, Communications professional, Professional development, Social media
We unapologetically use AI (and you should too)
There’s been a lot of talk lately—especially in government—about the risks of artificial intelligence (AI) and its impact on the way we work. Questions about privacy, security, and job displacement are valid and important. But amidst all the noise, I…
From a spark to a fire: igniting an innovative culture in government
Every year, the APS census results come out, and every year, the same questions arise: Why are innovation metrics low? What can we do about it? Why is it so hard? As someone who has run countless workshops on this…
Ask yourself: Do I need to be engaging?
Over the past few years, I have seen a trend: engagement for engagement’s sake, or, as I like to call it, fake engagement. Across many government departments, engagement is required for every significant policy or program, for each grant, or…
The collaboration conundrum. Why does it have to be so hard?
We facilitate workshops and planning days for large and small groups from the public and private sectors. We’ve done many of them over the last few years, and it’s one of my favourite parts of this job because I get…
- Australian Government, Blog post, Communication, Communications professional, Leadership, Professional development
The growing demand for communication services
We are hearing that communication teams are being asked to deliver more than ever. Everyone is being squeezed. Recruitment freezers are popping up across government, and budgets are tight (or non-existent). Teams are increasingly expected to provide expertise across a…
