Functional review

Functional review? Service review? Review of your communications function? Whatever you call it every now and then we all need to take an independent look at how we are operating.

Sometimes when you are stuck in day-to-day delivery it is hard to step away and look for new opportunities in how to refine your team, services and channels. I can help you to get a fresh perspective on how you are implementing communications in your organisation.

Before starting Elm Communications in 2018, I managed a full-service communications team in the Australian Government working on climate change policy and administration. In this role, I provided internal and external strategic communications, digital, media and stakeholder engagement support across a range of complex and technical policies. Having led communications teams for over decade, I understand the challenges faced when delivering a communications service and what is needed to succeed.

Elm Communications can help you:

  • Review of your existing communications functions, team structure and roles.
  • Engage with internal clients and Executives to get their perspective.
  • Workshops with your team to find out what is working and what isn’t.
  • Develop your communications business plan – what is your purpose and what will you achieve this year.
  • Develop communications frameworks, policies and processes to support a new approach.

Elm Communications will support your staff to be exceptional professionals working together to achieve great outcomes.

“I can highly recommend Melanie. She worked with our organisation for a few months and was amazing. Her drive and vision helped us create our new community engagement team and ensured we had a clear plan and the the right people to deliver.”

– Lucinda Barry, Chief Executive Officer Organ and Tissue Authority.