Building trust in your team
Have you ever worked in a team that doesn’t trust each other? A team without trust isn’t really a team. It’s just a group of individuals who work together. It means you will never be as effective or able to…
Working with difficult people
(aka how to not kill your colleagues) We all have them. The people you dread going to a meeting with. That guy who you would rather poke your eyes out with a fork than discuss his project. The woman who…
Communicating as a leader
I have had a few clients say to me lately “I am terrible at communicating. I am just not great at it.” They are experts in their field. Experienced, knowledgeable and at the senior level of their government agencies. The…
Why it is better to respond than react.
I am sure we have all felt irritated, annoyed or angry while at work… it has probably already happened to you today. We all handle these situations in different ways. Deciding if you respond or react to a situation can…
Managing a difficult staff member
As a manager at some point, you will have to deal with a difficult staff member. This could be for a range of reasons – bad behaviour, under-performance, the wrong attitude. Not everyone is a lost cause, and in my…