- Australian Government, Communication Strategy, Communications professional, internal communications, Professional development
You CAN measure internal communications
If you have ever worked in internal communications, you know measuring and reporting on your outcomes can be challenging. You know you should, but it’s haaaaarrrrd. The Gallagher State of the Service report found that 84% of internal communicators want…
The unspoken language: How internal communication shapes your culture
Whether it’s intentional or not, every organisation has a culture – a unique set of beliefs, values, and behaviours that shape how things get done. It is a critical contributor to capability and performance, and it’s the thing that will…
Why internal communicators still need to understand “the business.”
Last week someone said to me, “I work in internal comms, I don’t need to know about what we do”. It’s not the first time I have heard it. There is a perception (not by everyone) that if you work…
Developing your communications plan for returning to the office
This week National Cabinet is going to meet to discuss lifting restrictions. With a focus on getting the economy back up and running, there is a high likelihood that we will be heading back to the office. Now is the…
Things to remember when communicating Government change
Yesterday, we saw the first round of changes from the returning Morrison Government. For those that missed it, the Prime Minister announced his Ministery and some fairly big changes to the structure of the public service. Before starting Elm Communications,…
Designing a great intranet
Here is the problem with intranets. What you think is great and what the person sitting next to you thinks is great is almost always going to be different. The problem across all internal communications channels is that you are…
