Let’s talk about fake engagement
In the public service, there is a phenomenon I call fake engagement. I’ve seen it done internally with staff and externally with stakeholders. I’ve seen it faked well and be such a sham that it fooled no one. What is…
Managing stakeholder expectations in uncertain times
The world is full of uncertainty. None of us knows what is coming next. Most people are focused on how to work from home, how to home school kids, and where to buy food. But soon this will become our…
Stop engaging those that yell the loudest
Increasingly in government communications teams, we are delivering stakeholder engagement. This isn’t new, we have always had a role in engaging with the media, Minister’s offices and creating content for the general public. More recently, our skills in analysis, strategy…
